HGreg.com has been in the business over two decades and has more than 22 privately owned dealerships throughout North America and we’re growing! WE OFFER:

• Privately Owned
• Hgreg.com is the #1 privately owned pre-owned dealership throughout North America.
• Incredible location
• Great career opportunity with the potential to grow.
• Health Insurance for employees.

**((PLEASE ONLY APPLY IF YOU HAVE WORKED AS A TAG & TITLE CLERK AT A DEALERSHIP BEFORE. YOU MUST HAVE EXPERIENCE FOR THIS POSITION.))**

RESPONSIBILITIES OF THE TITLE CLERK:

• Proper titling of new, used and wholesale sales for the dealership.
• Ensures retail transactions are processed in a timely way.
• Prepares purchase and trade-in documentation.
• Contacts banks to obtain lien releases.
• Prepares tax and title documents.
• Verify the costs and transactions for each vehicle sale.
• Assist in creating and processing leasing and loan paperwork.
• Prepares necessary paperwork for submission to the tag agency.
• Ensures the company’s tag and title work meets state requirements.
• Prepare and submit all legal transfer documents to the state department of motor vehicles (DMV).
• Provide additional administrative support as needed.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

EXPERIENCE NEEDED FOR THE TITLE CLERK:

• Must have 2 or more years of title clerk experience in an auto dealership or tag agency.
• Knowledge of out-of-state titles is a plus.
• Previous experience working in a busy office environment required.
• Strong attention to detail.
• Excellent follow-through skills
• High school diploma or equivalent.

HGreg.com has been in the business over two decades and has more than 22 privately owned dealerships throughout North America and we’re growing! WE OFFER:

• Privately Owned
• com is the #1 privately owned pre-owned dealership throughout North America.
• Incredible location
• Great career opportunity with the potential to grow.
• Health Insurance for employees.

We’re looking for entry level and junior technicians that are interested in building a career at being the best at what they do

Junior Automobile Technician Job Duties: (NOT LIMITED TO)

• Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, oil changes, tire rotation and changes, wheel balancing, replacing filters and brake inspection & replacement.
• Maintains vehicle functional condition by listening to operator complaints; conducting inspections; replacing parts and components
• Verifies vehicle serviceability by conducting test drives; adjusting controls and systems
• Maintains vehicle records by recording service and repairs.
• Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Accomplishes maintenance and organization mission by completing related results as needed.

2-5 years active experience as a technician with a moderate level of certification. Perform vehicle inspections, diagnostics and carry out repairs

Experience:

• Automotive Repair: 2 years (Required)

License or certification:

• Driver’s License (Required)

Full or Part time available. Shop is open 6 days a week.

We are looking for a customer support agent who will assist customers with any issues or complaints they may have and do so with kindness, professionalism, and efficiency.

The ideal candidate is extremely patient, empathetic, and passionately communicative. They love to help people and they are excellent problem solvers. We want someone who knows how to be empathetic and put themselves in the shoes of the customer and advocates for them when necessary.

Our customer support agent will investigate if they don’t have enough information to resolve customer complaints. This may include going to different departments and asking questions of department heads and even looking for files.

The objective is to ensure excellent customer service standards, respond efficiently to customer inquiries/complaints and maintain high customer satisfaction.

Responsibilities include:

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree
• Bi-lingual (English & Spanish)
• Must be savvy with spreadsheets

HGreg.com has been in the business over two decades and has more than 22 privately owned dealerships throughout North America and we’re growing! WE OFFER:

• Privately Owned
• com is the #1 privately owned pre-owned dealership throughout North America.
• Incredible location
• Great career opportunity with the potential to grow.
• Health Insurance for employees.

**((PLEASE ONLY APPLY IF YOU HAVE DEALERSHIP EXPERIENCE. YOU MUST HAVE EXPERIENCE FOR THIS POSITION.))**

The F&I Delivery Specialist will support our busy Finance departments by assisting with customer service and handling administrative duties including but not limited to:

• Complete Deal checklists for deals including sign off approval, remediate with F&I Manager all missing items
• Verify all incentives are correct, check for new programs
• Prepare daily deal flow report.
• Ensure down payment has been receipted as detailed in deal.
• Break down deal; submit funding package to the banks. Maximize Fax Funding where available. Update status in CDK to show “Sent to Bank”
• Organize all documents in order of the checklist
• File physical deal documents in Deal Jacket kept at the store.
• Remediate any issues with banks on missing, incomplete, incorrect documents with assistance from F&I managers.
• Remediate any deal-related issues from accounting
• Process UPS Shipments of all funding packages.
• File Receipts of Deal proceeds in Deal Jackets
• File Car Deals after funding and title/registration has been confirmed.
• Support finance managers during and after the sale with focus on the customer product experience
• Other duties as assigned

Qualifications

• Strong attention to detail and sense of urgency
• Excellent communication skills both written and oral
• Outstanding customer service skills
• Great and outgoing personality!!!
• Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
• Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Time Management – ability to prioritize workload and manage one’s own time
• At least two years previous experience working in an automotive retail setting
• Experience working in product specialist role
• Previous experience working in an automotive retail setting

Experience working in product specialist role

We are one of the nation’s largest privately held automobile dealership groups. We are looking for an auto dealership greeter to start immediately. Join our expanding nationally renowned team!

The ideal candidate will be a bright, motivated, professional, detail oriented, organized, and hard-working individual, with an ability to work in a fast-paced environment, and at least one year of prior experience as a greeter, preferably at an automotive dealership.

WE OFFER:

• Competitive pay
• Health/dental insurance
• Continual training & advancement opportunities
• Positive work environment

RESPONSIBILITIES:

• Meet and greet customers in a professional manner in-person & on the phone.
• Answer questions customers may have.
• Provide basic information to callers who have general inquiries.
• Handle customer complaints with integrity and direct customer complaints to the Customer Service Manager.
• Be the first and last impression of the dealership!
• Provide general administrative and clerical support including mailing, scanning, faxing and copying.

REQUIREMENTS:

• Bilingual in English & Spanish is required.
• Friendly and customer service focused!
• Willing to take a pre-employment drug test and background check.
• Able to multi-task and work under pressure.
• Able to walk and stand for long periods of time as well as work outside.

This position is available for immediate hire. We offer a competitive salary based on experience and availability. We also offer medical insurance and paid vacation. Become part of our expanding national team that offers excellent earning potential and leadership that appreciates your skills and ability. We are an equal opportunity employer and a drug-free workplace.

HGreg.com has been in the business over two decades and has more than 22 privately owned dealerships throughout North America and we’re growing! WE OFFER:

• Privately Owned
• com is the #1 privately owned pre-owned dealership throughout North America.
• Incredible location
• Great career opportunity with the potential to grow.
• Health Insurance for employees.

RESPONSIBILITIES:

• Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
• Be the expert. Know the in’s & the out’s of product offerings, optional packages & latest technology
• Customer Service doesn’t end once the sale has been made. Always be available for your customers, past and present.
• Perform high-quality and professional demonstrations of vehicles
• Follow-up with buyers to ensure referral business.
• Learn to overcome objections and thrive in sales situations
• Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Bring your ‘A game’ & positive attitude with you every day
• Enjoy representing the growing HGreg Brand!

REQUIREMENTS:

• Available to work flexible hours & weekends (A MUST!)
• Ready to hit the ground running on learning new product in’s & out’s
• Professional, well-groomed personal appearance.
• Valid in-state driver’s license and automobile insurance.
• Clean driving record